eConcierge powered by Xerox is here which
equals easy supplies ordering and free lifetime service
coverage on your Xerox equipment!
Xerox eConcierge™ is easy to install and use and allows you to place supply orders for all of your eligible equipment (Xerox, HP, Samsung, Lexmark) with just a few clicks.
The eConcierge Supplies Assistant alerts printer admins when supplies are low
and provides a secure online environment for ordering supplies.
Here's how Xerox eConcierge works:
Register for Xerox eConceirge
Install the eConcierge Supplies Assistant
Find printers connected to your network
You choose which printers to monitor
Give your printers nicknames for tracking or for fun
Runs in the background from one computer or many
Notifies you when printer supplies run low
Creates an order with all the printer supplies you
Order online with just a few clicks
How Xerox eConcierge works:
Watch these quick videos to learn more about Xerox eConcierge services from CNC Federal
More Information (PDF)
Frequently Asked Questions
List of supported products
Existing eConcierge customers
If you need to reinstall the Xerox eConcierge software,
download now ›
Customer Reviews for Xerox eConcierge
From: Valencia, Santa Clarita, CA, USA Company Size: 1-9 Role: Creative Services
When I first heard about eConcierge I did some checking to find out whether
paying for supplies from Xerox was going to make it worth while. Yes, it is a
great value and so much more!!! Being a small business it is important to weigh
the costs of keeping our equipment in top shape - and this service has helped me
keep overhead costs manageable and gives me piece of mind that the printer is
well protected. I have had to call in on-site service once, and was very
surprised at how prompt, efficient and courteous the technician was. The prices
of the ink, toner and other supplies are a tad higher - but the value of having
protection for my printer that normally would have cost me over $800/year can
not be compared.
Easy way to order your printer supplies
From: Avon, CT 06001 Company Size: 1-9 Role: Sales
I used to pay over $200.00 per year for a Xerox maintenance contract. Now I have
the same coverage for free! All you do is download the Xerox Concierge program
to your computer and it does the rest.
The program constantly monitors the condition of your printer and sends you a
low ink or maintenance supplies notice via email. A click on the link sends you
to an order page where you confirm or change the order to suit your needs or
No prepaid contracts or payments are required.
You ink is delivered right away and direct from Xerox.
Best of all, the money I used to spend on insurance is now spent on ink- a
welcome savings for my online flag company.
You would be crazy not to use Xerox Concierge!
Program let's me focus on my business
From: Conroe, TX, USA Company Size: 10-99 Role: Owner
The Xerox eConcierge program lets me focus on my business operations because I
don't have to spend time manually checking my ink levels. The program monitors
all my printers at my retail store, and automatically notifies me when I need to
purchase ink refills from Xerox. It is convenient, timely, and efficient. Thank