Information We Collect

We collect information necessary to provide you with products and services, including:

• Personal Information: Name, address, phone number, email, payment details.
• Order Information: Product orders, delivery addresses, order history.
• Account Information: Login credentials, preferences, and communications.
• Technical Data: IP addresses, browser type, device info, cookies, and usage data to improve site performance and user experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders, payments, and deliveries.
• Communicate with you about orders, returns, and customer support.
• Improve our website, product offerings, and customer service.
• Maintain legal, accounting, and regulatory compliance.
• Send relevant product updates or service notifications (opt-out available). We aren’t currently doing this but might in the future

Sharing Your Information

We do not sell or rent your personal information.
We share data only with trusted service providers to fulfill orders and operate our business, including:

• Shipping carriers (UPS, FedEx).
• Payment processors.
• IT and security service providers supporting our website and operations.

All partners are required to protect your information and use it solely for the agreed purposes.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure payment gateways, and restricted access protocols.

Cookies & Tracking

Our website uses cookies and tracking technologies to enhance site performance, enable account features, and understand how users navigate our site.
You can control or disable cookies through your browser settings.

Your Rights & Choices

You can request access to, correction of, or deletion of your personal information.
You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting customer service.
For questions about your data, contact customerservice@cncfederal.com or call 866.826.8704.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Security

The security of your information is very important to us. We use 128-bit Secure Socket Layer (SSL) technology provided by GeoTrust to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than CNC Federal

Once you enter our checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

• The "http" in the web address will be replaced by "https"

• Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window.

Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the CNC Federal web site. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page.

CNC Federal may update our privacy policy from time to time and our use of the information we collect is subject to the terms of the privacy policy then in effect. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. If you have any questions or concerns regarding our privacy policy, please contact us.

Privacy policy last updated 5/14/2025