At CNC Federal, we are dedicated to supporting and honoring those who serve and those who support service, delivering reliable solutions with exceptional customer care.
Who Do We Serve?
CNC Federal proudly serves government agencies, healthcare providers, commercial businesses, schools, public safety agencies, and non-profits with tailored procurement solutions.
What Do We Supply?
We supply office supplies, business equipment, IT products, facility essentials, recreational and sporting goods, all through a single, trusted source.
Ordering & Accounts
How can I start ordering?
Browse our catalog, add items to your cart, and checkout with a credit card. For business accounts with invoicing terms, contact us at customerservice@cncfederal.com or call 1.866.826.8704.
How quickly can I order after applying for a business account?
Credit card orders can be placed immediately. Invoicing accounts are typically approved within 2 business days.
How do I log in?
Go to cncfederal.com and use the Customer Login section. If you're a first-time customer, create your account during checkout.
Forgot your password?
Click "Forgot Password?" on the login page and follow the prompts to reset it.
Order Status & Tracking
How can I check my order status?
You will receive a tracking number from UPS or FedEx via email once your order ships, allowing you to track delivery progress.
Shipping & Delivery
When will my order arrive?
In-stock items from local warehouses typically deliver within 1-2 business days. Items from regional or national centers may take longer based on inventory location.
Do you offer free shipping?
Yes. Orders over $70 ship free. Orders under $70 are charged an $8.95 delivery fee.
Are there additional fees for oversized items?
Some oversized, furniture, or bulk orders may incur additional freight charges. Contact us for a quote if you're unsure.
Returns & Credits
What is your return policy?
Eligible items may be returned within 30 days of delivery, provided they are in new, unused condition with original packaging.
What if my item is defective?
Defective items can be returned within 15 days of delivery. After that, we can assist you in contacting the manufacturer for warranty claims.
How are shortages handled?
Shortages must be reported within 48 hours of delivery to qualify for credit or replacement.
Payments & Credit Terms
Do you offer credit terms?
Qualified business accounts can apply for Net 30 payment terms. Most applications are processed within 2 business days.
What payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover, and Government Smart Pay Cards.
