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Information we collect about you
Any personal
information you provide to us on our web site is maintained
in private files on our secure Web server and our internal
systems. We collect information when you register or update
your account, log-in, place an order, opt-in to receive our
emails, shop online, request a catalog, or participate in a
sweepstakes, contest, promotion or survey. This information
may include, but is not limited to, name, email address,
billing and shipping address, credit card information and
phone number. If you create an account, you also have the
option of providing your product preferences and demographic
information.
How
we use this information
CNC Federal will
not sell, rent or share your email address with third
parties to send you unsolicited email.
When you place an order on CNCFederal.com, we use this
information to process and track your order and contact you
via email, postal mail or phone if we have any questions or
concerns regarding your order. If you provide an email
address during checkout, you will also receive order and
shipping confirmation emails.
We also maintain a record of your purchases made on
CNCFederal.com. We may combine information you provide with
demographic information, information gathered from our other
brands and affiliated companies and information that is
publicly available. We may also use information about your
product preferences and interests in order to improve our
site design and enhance your shopping experience.
When we offer sweepstakes, contests, promotions or surveys,
you may be required to provide certain personal information
so we can notify winners and/or fulfill promotional
obligations. In these instances, you have the option to
receive emails or other communications from us regarding our
products, services, contests, and promotions. Even if you
have previously chosen not to receive email or postal mail
from us, you may still receive information as it relates to
the sweepstakes, contest, promotion or survey in which you
have participated.
In the unlikely event of a sale of some or all of our
business, CNC Federal may disclose your personal information
to a purchaser that agrees to abide by the terms and
conditions of this privacy policy.
You should also be aware that we may disclose specific
information about you if required to do so by law,
governmental request or court order or based on our good
faith belief that it is necessary to conform or comply with
such law, request or court order or to protect the users of
our web site or the public.
Our
Marketing Emails
At various points on our site you have
the option to join our email list and receive information
about our products, services and offers. Also, if you
provide us with your email address either on the home page,
when you register, place an order, enter a contest or during
checkout, you may automatically be added to our email list
and receive marketing or promotional information from us.
If you do not wish to receive CNC Federal marketing emails,
you may opt-out by clicking on the unsubscribe link found at
the bottom of all CNC Federal marketing emails. You
can also email customer service at
info@cncfederal.com
or call
904-346-3030. You can also request removal via postal mail
by writing to:
CNC Federal Customer Relations
4161 Carmichael Avenue
Building 3300, Suite 209
Jacksonville, Florida 32207
Please be aware that it can take up to 10 business days to
remove you from our marketing email lists. If you opt-out
from our marketing emails, you will continue to receive
order and shipping confirmation emails and all other emails
relating to your order(s).
Your CNC
Federal Account
Personal information relating to you and your order history
is only available to you if you provide the correct password
that you create. After providing your password, you can edit
or delete your information at any time through the 'my
account' page.
If you forget your password, you can request that it be
emailed to your email address. We will not give passwords
out over the phone, nor will we email them to a different
email address than the one used to register.
Links to other
sites
To enhance your
shopping experience, the CNC Federal site may have links to
other sites. Those Web sites will have their own policies on
privacy that you may wish to review. CNC Federal has no
responsibility for these linked Web sites.
Cookies
Cookies are bits of information that we automatically store
on your computer if your computer accepts cookies. Cookies
do not contain any personally identifiable information such
as your name, address or any financial information on your
computer. We use cookies to recognize you and your
preferences to make shopping easier and provide you with a
customized experience on our web site. We also use
cookies to track traffic to different parts of our web site
in order to make improvements and optimize your shopping
experience.
If you do not wish to have a cookie on your system, you can
set your browser preferences to refuse them. In order to
disable cookies, please consult your browser's help section
for instructions.
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